How to improve your series performance

Tips and tricks for increasing engagement with your series

 

1. Be consistent.

If you’re sending a weekly edition, send it on the same day and time each week.

  • Your readers want to know what to expect – and when.
  • We recommend sending at least six editions before trying to make any big changes.

2. Utilize HQ’s subject line score.

Subject lines are the first step to a recipient deciding whether or not to open an email. “Series Title: teaser 1, teaser 2” is a great format, because it gives your readers an indicator of this edition’s content while keeping it connected to your broader series.

3. Mention your series in other channels:

  • Have managers mention it to teams,
  • Post about it on Slack or Microsoft Teams,
  • After sending, download your edition as a PDF and share it on your organization’s intranet.

4. Survey your audience for feedback.

 HQ gives you the option of including a feedback block at the bottom of your edition, which can be toggled in your "Series Settings".

You can choose to collect anonymous or identified feedback and add feedback text to your feedback block. Recipients can respond with a thumbs up or thumbs down and/or submit a comment. Use their responses to inform the next edition of your series!

4. Utilize polls

Engage your audience by incorporating anonymous or identified polls in your edition to get a pulse on what your readers are thinking. You can add a poll by selecting the bar graph icon in the toolbar at the top of the Editor. 

Potential poll use cases include (but are not limited to):

  • Trivia games – ask a question a reveal the answers in future editions of your series
  • Surveys, including multiple polls to gather the most popular choices
  • Logistical planning (e.g. What time works best for this meeting?)
  • Guess the employee – have everyone guess a fun fact about a colleague
  • Fun questions (e.g. What’s your favorite snack?)