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Managing your recipients

Additional answers on how to manage your audience list

If I schedule a newsletter to send and then update its audience, will the newsletter send to the updated audience?

Yes, your newsletter will go out to its audience list at the time of sending.

Is there a subscribe feature?

You can create your own “subscribe to this newsletter” feature by linking to a Google form (or any form builder of your choice) to collect the names and emails of people who would like to subscribe to your newsletter, then adding them as recipients to your audience in Axios HQ.

Is there an unsubscribe feature?

Yes, to add an unsubscribe link to your newsletter, please contact your Axios HQ account manager or email help@axioshq.com.

One of my audience members accidentally unsubscribed from my newsletter. Can I resubscribe them?

Please reach out to your Axios HQ account manager. We have the ability to resubscribe audience members to a newsletter, but will need a copy of their written consent to do so.

How can I send the same newsletter to different audiences?

There are three ways you can send your newsletter to multiple audiences:

  • You can use segments to send editions of your newsletter to multiple groups within your audience list.
  • If you’d like to send your newsletter to completely separate group, you can duplicate editions into another newsletter you have access to. In either the Drafts or Sent tab in your Workspace homepage, find the newsletter edition you’d like to duplicate, then click the three dots to the right of the newsletter and select the “Duplicate” button from the drop-down menu.
  • After sending a newsletter, you can navigate to the Sent tab and use the three dots to the right of the sent edition to select “Send again” to resend the edition to additional recipients beyond your original audience. This will not add these new recipients to your audience list.

Can I see what emails bounced?

Yes, you can see what emails bounced by downloading your analytics report under the “More analytics” section of your sent newsletters tab. We recommend removing these bounces from your audience list before your next send.